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Not all \u201clifetime\u201d warranties are created equal. An AutoZone worker says that the chain offers a lifetime warranty on Duralast brake pads that is the real deal.<\/p>\n
In a viral video with more than 420,000 views, content creator and AutoZone worker Andy (@amorsum<\/a>) reveals how to get a lifetime supply of brakes.<\/p>\n In the video, Andy grabs Duralast brake pads, keys his phone number in the system, and then scans the item. He says the policy applies to all brake pads the auto parts chain sells.<\/p>\n Sure enough, it says there\u2019s a limited lifetime warranty on the brake pads.<\/p>\n \u201cSo anytime you get \u2018em or they are ready to be replaced again, just come back with the same phone number you gave us the first time, and then you\u2019ll get your brake pads for basically for free,\u201d Andy says.<\/p>\n A lifetime warranty usually means that the manufacturer will replace a product at any point in that product\u2019s life if it fails due to defects in quality or materials.<\/p>\n However, Andy claims the brake pad warranty covers you even if they\u2019re just worn out from normal wear and tear.<\/p>\n ‘I Listed It For a Fair Price:’ Man Lists Jeep on Facebook. Then a Prospective Buyer Brings a Friend Named ‘Tommy Roughknuckles’<\/a> According to AutoZone\u2019s fine print<\/a> about the limited lifetime warranty, Andy is right. You can get your brake pads replaced once they wear out, as long as the damage didn\u2019t come from an indirect, special, or consequential source, like a bad part causing another part to fail.\u00a0<\/p>\n Driving the vehicle for off-road, commercial, or marine uses will also void the warranty.<\/p>\n But in a Reddit forum<\/a>, a former AutoZone worker said that, even then, it\u2019s unlikely that a clerk would check, and if they do, you can appeal it to a manager.<\/p>\n Buying brake pads once, then getting them replaced for free for the life of the vehicle, is potentially a money-losing policy for AutoZone.<\/p>\n But it gets customers back in the store, where they\u2019re more likely to make additional purchases. It also encourages customer loyalty.<\/p>\n Then there\u2019s the fact that most people have had their longest-owned car for eight years, per Nasdaq<\/a><\/em>.<\/p>\n Wear and tear on brakes depends on a lot of factors, such as driving style and the conditions you drive in. But most brake pads last 25,000-50,000 miles, as Motor1<\/em><\/a> has reported.<\/p>\n Assuming someone drives the average<\/a> of 15,000 miles annually, they\u2019ll only replace the brake pads a handful of times throughout the life of their car.<\/p>\n If you drive a lot of miles, are hard on your vehicle, or keep it longer than eight years, you\u2019ll get more out of that lifetime warranty.<\/p>\n Then there\u2019s the matter of how many people are actually aware of the lifetime warranty and take the necessary steps to utilize it.<\/p>\n One person who commented on Andy\u2019s post said they have never used it. \u201cI always just buy new pads.\u201d<\/p>\n Multiple people shared advice for how to utilize AutoZone\u2019s limited lifetime warranty.<\/p>\n Some suggested keeping the box and making sure you bring the old pads with you. Another person advised people to buy online for discounts and free delivery.<\/p>\n \u201cQuick Fact: Be sure to bring in old brake pads when applying it to warranty. Or be prepared to pay for the new replacement pads. But you will be able to get money back for replacement set once you return old set of pads you are exchanging under warranty,\u201d a top comment reads.<\/p>\n One of the simplest pieces of advice was to simply not take no for an answer.<\/p>\n \u201cLmao I tried this when I first got a car back in 2017 went back to warranty my brakes they said \u2018you didn\u2019t buy brakes with us they aren\u2019t on file,\u2019\u201d wrote one person. \u201cBruh I keep my receipts for proof now gimme my warranty.\u201d<\/p>\n Motor1<\/em> reached out to Andy for comment via TikTok direct message and comment. We’ll be sure to update this if he responds.<\/p>\n \u00a0 \u00a0<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Not all \u201clifetime\u201d warranties are created equal. An AutoZone worker says that the chain offers a lifetime warranty on Duralast […]<\/p>\n","protected":false},"author":1,"featured_media":1855,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/posts\/1853"}],"collection":[{"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/comments?post=1853"}],"version-history":[{"count":2,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/posts\/1853\/revisions"}],"predecessor-version":[{"id":1856,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/posts\/1853\/revisions\/1856"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/media\/1855"}],"wp:attachment":[{"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/media?parent=1853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/categories?post=1853"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/tags?post=1853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}What\u2019s Included in the Limited Lifetime Warranty?<\/h3>\n
\u2018It Saved Me Money:\u2019 Woman Goes to Discount Tire for New Tires. Then She Pulls Out Her Costco Card<\/a><\/p>\nAn Unprofitable Policy?<\/h3>\n
Some Tips for Using the Warranty<\/h3>\n
\n‘At AutoZone and O’Reilly’s This Is Like $40:’ Man Says You Should Buy Your Motor Oil at Walmart. Then He Shows Why<\/a>
‘Do Not Drive:’ Ford Issues a Recall for Super Duty Trucks With Bad Brake Pedals<\/a>
‘The Pedal [Could] Shift Out of Position:’ Honda Recalls a Quarter-Million Cars Over Faulty Brake Pedals<\/a>
Why Carbon-Ceramic Brakes Are Expensive. And Why They Might Be Worth It<\/a><\/p>\n