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A man says he came close to a major accident after the front wheel of his Chevrolet Silverado gave out on the road, just months after he flagged the issue to his dealership.<\/p>\n
Now he\u2019s trying to get answers, and the dealership says they won\u2019t cover the full cost of the repairs.<\/p>\n
TikTok creator Bobby (@bobbygmann) shared the entire saga in a three-part series that\u2019s caught the attention of car owners across the platform.<\/p>\n
\u201cWhen you take your truck to Don Mealey Chevrolet,\u201d Bobby says in Part 1<\/a>, \u201cand you say, \u2018Hey, I hear this thud noise whenever I\u2019m turning. I think it\u2019s my ball joints. Could you check and see?\u2019\u201d<\/p>\n The mechanic reportedly agreed it might be the ball joint, especially since Bobby drives a Trail Boss with a leveling kit, a setup known to add pressure to the suspension. But after keeping the truck for a few hours, he says the dealership sent him home.<\/p>\n \u201cMechanic said it\u2019s great,\u201d Bobby says. \u201cWould you never know.\u201d<\/p>\n Then he flips the camera to show what purportedly happened next: the ball joint snapped clean off on the road and the wheel separated from the car.<\/p>\n \u201cPops the CV axle right out of its socket,\u201d he says. \u201cGo with your gut, people, because your gut is right.\u201d<\/p>\n \u201cI am so thankful to God today that I did not finish my existence here on this earth tonight.\u201d<\/p>\n \u201cI told them this,\u201d he says. \u201cIn fact, I have the mechanic notes.\u201d<\/p>\n He reads them aloud on video: \u201cCustomer states there\u2019s a clunking sound when they turn the wheels\u2026 mainly coming from the front passenger wheel.\u201d<\/p>\n The mechanic reportedly confirmed the sound and wrote that they inspected the tie rod, control arms, and alignment. Everything appeared \u201cwithin spec,\u201d Bobby says. He adds that they noted that the leveling kit might be causing shifting.<\/p>\n \u201cYet you failed to investigate the ball joint,\u201d Bobby says. \u201cYou told me it was safe to drive.\u201d<\/p>\n Bob says he later called him back and confirmed the failure: \u201cYeah, you know, it looks like it was the leveling kit. Just put too much pressure on the ball joint and it snapped.\u201d<\/p>\n \u201cThis is what I told you when I was in your office yesterday,\u201d Bobby replies in the video.<\/p>\n In Part 3<\/a>, Bobby says the dealership called him again\u2014this time, it was someone named Jaret or Jared.<\/p>\n According to Bobby, the dealership offered to cover 50% of the labor, but none of the parts. Their purported reasoning? They didn\u2019t know how he had driven the truck in the past three months.<\/p>\n \u201cI told him, it\u2019s a pavement princess,\u201d Bobby says. \u201cI\u2019m not taking this Trail Boss on the trails. Guilty as charged.\u201d<\/p>\n He reminded them he had raised the issue months ago. \u201cI was ready to pay out of pocket then and there,\u201d he says. \u201cThe mechanic failed to inspect the ball joint entirely.\u201d<\/p>\n Jaret\/Jared reportedly pushed back. \u201cIf this happened a year from now, would you come back and say it\u2019s on us?\u201d<\/p>\n Bobby says he pointed out it had been only three months, plenty recent for the dealership to be liable.<\/p>\n \u201cThis raises grave concerns about either negligence, misdiagnosis, or a failure to properly inspect the vehicle\u2019s suspension components,\u201d he says in the video. \u201cAll of which are unacceptable.\u201d<\/p>\n The call reportedly ended in a screaming match. Bobby says he stayed calm but made one thing clear.<\/p>\n \u201cI\u2019m not looking for a big payout. I just want my truck fixed,\u201d he says.<\/p>\n He says Jaret\/Jared told him to expect a written estimate. Bobby responded that once they had the total, they\u2019d know how much to cover. But the dealership allegedly said they already spoke to the owner, and they weren\u2019t paying any more.<\/p>\n \u201cSo I told him, get it to someone who can make it happen,\u201d Bobby says. \u201cMove a mountain if you have to.\u201d<\/p>\n ‘$4,500 in Damages:’ Man Buys Porsche. 20 Minutes Later, A Passenger Window Breaks<\/a> Jaret\/Jared reportedly replied sarcastically: \u201cI\u2019ll get it to someone that can move a mountain.\u201d<\/p>\n Then he hung up.<\/p>\n Bobby says Chevrolet\u2019s Instagram DM\u2019d him after he posted the first video. They opened a case and gave him a case number, but so far, he says, he\u2019s only spoken to a bot.<\/p>\n \u201cI\u2019m 27 years old,\u201d Bobby says. \u201cLike most people, I don\u2019t have thousands and thousands of dollars sitting around to fix something that wasn\u2019t my fault in the first place.\u201d<\/p>\n \u201cI\u2019m just asking for fairness and accountability,\u201d he adds.<\/p>\n It\u2019s worth noting that even though Bobby\u2019s truck might have come with a lift, lift kits, especially when paired with leveling kits, can accelerate<\/a> wear on suspension parts like ball joints.<\/p>\n GM\u2019s Trail Boss models include a two\u2011inch factory lift<\/a> in some trims, which means the upper control arms and joints already carry extra stress from stock.\u00a0<\/p>\n When you stack a leveling kit on top of that, you shift the suspension geometry and increase the angle on ball joints. That change forces the ball stud to ride farther from its ideal \u201ccup,\u201d increasing friction, load, and the chance of failure. One aftermarket blog explains how lifted trucks often see \u201cincreased wear on certain components, such as ball joints, tie rods, and bushings.\u201d<\/p>\n In the comments under his video, viewers backed Bobby up.<\/p>\n \u201cSounds like a lawsuit,\u201d one person said. \u201cOr at the very least they should be paying for that after sending you on your way with the very problem your gut said there was.\u201d<\/p>\n \u201cThis doesn\u2019t sound like a dealership that\u2019s been in business for 50 years,\u201d another added. \u201cStories like these give me more reason to avoid them.\u201d<\/p>\n Some locals chimed in with personal experiences. \u201cUnfortunately, a lot of us already know not to go there,\u201d one person wrote. \u201cI\u2019ve heard horror stories since a few years after they opened.\u201d<\/p>\n One commenter who works in the industry shared their guess: \u201cMore than likely, the technician did a brief look over, and the service advisor wrote it up to make it look better to the customer.\u201d<\/p>\n They added, \u201cIt\u2019s crazy to me the store hasn\u2019t folded and won\u2019t just pay the portion. GM is not covering themselves.\u201d<\/p>\n Motor1<\/em> has reached out to Chevrolet via email and to Bobby via TikTok direct message for more information. We\u2019ve also contacted Don Mealey Chevrolet via online contact form. We\u2019ll update this if any party responds.<\/p>\n \u00a0 A man says he came close to a major accident after the front wheel of his Chevrolet Silverado gave out […]<\/p>\n","protected":false},"author":1,"featured_media":6947,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/posts\/6945"}],"collection":[{"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/comments?post=6945"}],"version-history":[{"count":3,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/posts\/6945\/revisions"}],"predecessor-version":[{"id":6955,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/posts\/6945\/revisions\/6955"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/media\/6947"}],"wp:attachment":[{"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/media?parent=6945"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/categories?post=6945"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.undergroundz.org\/index.php\/wp-json\/wp\/v2\/tags?post=6945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}What Did the Dealership Say the Second Time?<\/h2>\n
Bobby says he had the truck towed back to the same dealership. He then reports meeting with the new service director, Bob, and going over the same concern he\u2019d raised months earlier.<\/h2>\n
The Dealership Says They Won\u2019t Cover the Cost<\/h2>\n
\u201cMove a Mountain if You Have To\u201d<\/h2>\n
‘He\u2019s About To Go Places \u2026 Like to Heaven:’ Man spots Toyota on Highway. Then He Sees The Muffler<\/a><\/p>\nChevrolet\u2019s Corporate Account Reached Out, but Only Through a Bot<\/h2>\n
This Kind of Failure Doesn\u2019t Just Come Out of Nowhere<\/h2>\n
Commenters Agree: The Dealership Is Liable<\/h2>\n
\n‘You Sell To Carvana, You Do Not Buy From Them:’ Woman Gets GM Car From Carvana. Then It Almost Causes Accident 1-Hour In<\/a>
‘Make Sure It\u2019s In Writing:’ Man Walks Into GM Dealership Because Salesman Promised a Deal. The Salesman Is Nowhere to Be Found<\/a>
‘Legendary:’ Mechanic Says 90s Suzukis and GMs Will Go Down in History\u2014Though Probably Not in the Way You Think<\/a>
\u2018Slammed It:\u2019 Evil Genius Creates a Chevrolet Optima Mashup Out of a Kia and GM Car. Here\u2019s What It Does<\/a><\/p>\n![](\"http:\/\/www.undergroundz.org\/wp-content\/uploads\/2025\/10\/2026-chevrolet-silverado-ev-trail-boss.jpg\")
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